Switching Suppliers FAQs
- Is there a charge to switch to another electric supplier?
- How many times can I switch?
- What other fees are involved?
- If I switch, will I continue to get one bill for my electric services?
- Do I have to switch?
- What are the advantages of switching?
- Can I switch via the Internet?
- Who can I switch to?
- Can I switch back?
- How long will it take to switch?
If your question is not answered here, or if you'd like more information, please contact us.
- Is there a charge to switch to another electric supplier?
- No, not if you stay with your electric supply provider for a year or the length of your contract. Multiple switches made within a 12-month period may be subject to a fee.
- How many times can I switch?
- It depends on the contract you sign with an Alternative Energy Supplier. There may be no time limit set. The time it takes to switch suppliers depends on when the switch request is received, the validation of the switch request and scheduled meter readings.
- What other fees are involved?
- There may be a fee if your meter cannot be read for an extended period of time. Additional fees may be charged for energy use information requested more than once a year.
- If I switch, will I continue to get one bill for my electric services?
- No, you will receive two bills, one from your Alternative Energy Supplier for your electric supply and another from UPPCO for your electric delivery service.
- Do I have to switch?
- No. UPPCO will continue to provide you electricity as long as you want. You are not obligated to switch electric suppliers.
- What are the advantages of switching?
- As more supply options become available in the late future, customers may see some savings on their electric supply costs by switching to an Alternative Energy Supplier.
- Who can I switch to?
- UPPCO is not aware of any Alternative Energy Suppliers that are ready to serve customers at this time. We will continue to contact suppliers to discuss their interest in serving customers in Upper Michigan. There is a list of Alternative Energy Suppliers registered with the State of Michigan at www.michigan.gov/mpsc.
- Can I switch back?
- Yes, you may switch back to another electric supplier if you are not under contract. If you are under a contract, there may be some restrictions on your electric supply rate options to switch back to your previous supplier.