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Michigan Energy Choice >
Switching Suppliers:
Questions and Answers
- Is there a charge to switch to another electric supplier?
- No, not if you stay with your electric supply provider for a year
or the length of your contract. Multiple switches made within
a 12-month period may be subject to a fee.
- How many times can I switch?
- It depends on the contract you sign with an Alternative Energy
Supplier. There may be no time limit set. The time it takes to
switch suppliers depends on when the switch request is received,
the validation of the switch request and scheduled meter readings.
- What other fees are involved?
- There may be a fee if your meter cannot be read for an extended
period of time. Additional fees may be charged for energy use
information requested more than once a year.
- If I switch, will I continue to get just one bill for my electric
services?
- No, you will receive two bills. One from your Alternative Energy
Supplier for your electric supply and one from Upper Peninsula Power Company for your
electric delivery service.
- Do I have to switch?
- No. Upper Peninsula Power Company will continue to provide you service
as long as you want. You are not obligated to switch electric
suppliers.
- What are the advantages of switching?
- In the future as more supply options become available, customers
may see some savings on their electric supply costs if they switch
to another supplier.
- Can I switch via the Internet?
- No. At this time, switching via the Internet is not available.
- Who can I switch to?
- Upper Peninsula Power Company is not aware of any Alternative Energy
Suppliers that are ready to serve customers at this time. We will
continue to contact suppliers to discuss their interest in serving
customers in Upper Michigan. There is a list of Alternative Energy
Suppliers registered with the State of Michigan on their web site
at http://www.michigan.gov/mpsc.
- Can I switch back?
- Yes, you may switch back to another electric supplier if you
are not under contract. If you are under a contract, there may
be some restrictions on your electric supply rate options to switch
back to your previous supplier.
- How long will it take to switch?
- You can submit a switch request at any
time. We are required to validate your request in eight days and
notify you when the switch date is set.
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