If your question is not answered here, or if you’d like more information, please contact us.

What is Budget Billing?
With Budget Billing, we review your past energy use, estimate your total energy costs over the next year and then simply bill you for 1/12 each month.


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Why is it better than just paying UPPCO for what I use each month?
Budget Billing spreads your energy charges out evenly over the entire year, helping you better manage your energy bills. No matter what the weather is like, you know you’ll pay about the same amount every month.


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How does Budget Billing work?
The budget year begins with your first bill after joining the plan. You pay equal amounts until your Budget Billing anniversary, which is your twelfth month on the plan. At this time we settle up for any difference between what you paid and the actual costs of the energy you used.


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What if I paid too much?
It’s simple. If you paid too much, the difference will be applied as a credit to your bill at the end of the Budget Billing year.


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What if I paid too little?
: If you paid too little, you can pay the difference outright or contact us for an installment plan on the difference.


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Does the budget amount ever change?
Yes, occasionally. Your account is reviewed periodically because there are several reasons why your budget amount may go up or down. Besides rate changes and unusual weather, lifestyle changes like a new baby in the home can alter your energy use. Also, adding or removing equipment such as an air conditioner, swimming pool, hot tub, or even a dehumidifier could make a difference.


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Can I go on Budget Billing at any time?
Yes, you may begin the plan anytime.


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Are there any other important requirements?
Since Budget Billing is a service to you, we appreciate prompt payment. If your monthly bills are not paid on time, you may incur late payment charges, and it may become necessary to remove you from the plan.


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Do you offer any other programs that could make paying my energy bills easier?
Yes, we do. Automatic Payment deducts your monthly
payment directly from your checking or savings account, and is very popular with Budget Billing customers. By combining the two programs, you have about the same payment made automatically at the same time of every month.


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Can I select the due date of my bill?
Yes, you have the option of 10, 15 or 20 days after the bill is sent or the normal 21-day due date.


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