We understand circumstances can sometimes make it difficult to meet your monthly bills. If you have a past-due balance, contact us as soon as possible to set up payment arrangements.

Other Things You Should Know

  • If you currently have your payment automatically withdrawn from your bank account, setting up Payment Arrangements will not stop the withdrawal. You will need to call us at 800-562-7680 or 906-449-2013 in advance to determine if payment can be stopped.
  • Your request to make Payment Arrangements can be denied if you still owe money on a previous payment plan with us.
  • If you do not make the payments in the Payment Arrangements agreement, your service may be disconnected.

If you do not meet the requirements listed above, please contact us as soon as possible.

The more quickly you contact us, the more likely we’ll be able to make arrangements that work for you. If your problem is temporary, we’re confident we can reach a suitable agreement. If your problem is likely to last for some time, we can work with you to explore payment assistance options.