Payment Options
Pay your bill confidently using the method that works best for you. From online account access to quick one-time payments, we make it easy and secure.
Pay by Online Account
Pay from your online UPPCO account instantly using your checking or savings account. No fee applies; this is a free service.
Pay Online
Pay online instantly, without an online account, using a credit card, pinless debit card, checking account, savings account, or digital wallet (Apple Pay/Google Pay/Venmo/PayPal).
Payments may also be made by those who have an online account, but wish to pay by credit or debit card. (A $2.25 convenience fee applies)
Automatic Payment
Automatic Payment provides the convenience of having your monthly energy bill paid automatically every month from the bank account of your choice, on your due date. You’ll save time, money, and postage. Log in to your online account to enroll.
Login to Enroll
Don’t have internet access and still want to enroll in Automatic Payment?
Return the EFT Authorization Form (PDF) to UPPCO.
Interested in paperless billing but also want to make automatic payments?
Enroll in both with our e-Bill Paperless Billing and Payment option.
Pay by Phone
Make a secure payment over the phone with your credit card, pinless debit card, checking account, savings account, or digital wallet. Call: (906) 464-6041. Available 24/7! (A $2.25 convenience fee applies)
Pay by Mail
If you misplaced the envelope included in your monthly statement, please mail your payment to:
Upper Peninsula Power Company
PO Box 37781
Boone, IA 50037-0781
Please remember:
- Enclose the payment stub.
- Write your account number on your check or money order.
- Don’t send cash.
- Sign your check.
- Don’t staple, paper clip, or tape your check.
Pay in Person With Kubra EZ-PAY Cash
Pay your bill with cash at KUBRA EZ-PAY locations. Payments can be made instantly throughout the Upper Peninsula at stores like Family Dollar, Dollar General, Walgreens, and Walmart.
Visit the KUBRA EZ-Pay website and enter your UPPCO account number and billing zip code to search for payment locations near you. Cash payment locations are available at over 75,000 retail locations across the U.S. (A $1.99 convenience fee applies)
Pay your bill today with cash at one of the convenient payment locations throughout the U.S.
For your convenience, Upper Peninsula Power Company offers cash payment locations throughout our service area - and the entire United States! You can pay in cash at over 75,000 retail locations across the U.S. Use the KUBRA EZ-PAY Location Finder to search for cash payment locations near you.
A $1.99 convenience fee is charged to use this service. The fee covers payment handling and processing charges. KUBRA EZ-PAY Cash is an independent company. UPPCO does not receive any part of the convenience fee.
Note: You will need your UPPCO account number and billing zip code to search for locations near you.
Payment Information
- In addition to your cash payment, a $1.99 service fee will be charged by the third-party provider that processes the transaction.
- If your account is subject to disconnection, please contact customer service at (906) 449-2013 to inform us of the payment.
- Your payment will post to your account within 1 to 2 business days.
Payments can be made throughout the Upper Peninsula at Family Dollar, Dollar General, Walgreens, and Walmart stores as part of the KUBRA EZ-PAY Cash network.
Unauthorized Pay Stations
There are other pay locations throughout our service area; however, they are considered unauthorized pay stations, and payment may take 2-5 business days to post to your account. If you need your payment to reach UPPCO within 1 business day, payments should be made over the phone or at a KUBRA EZ-PAY Cash payment location.
Billing Options
UPPCO provides several billing options to help you manage costs, streamline statements, and choose the approach that best fits your household or business needs.
e-Bill Paperless Billing
Fast, free, and easy: Online at your convenience
e‑Bill Paperless Billing eliminates your paper bill. When your bill is processed, UPPCO will send you an email reminder to view your bill electronically. You’ll also have easy access to your bill payment history and e‑Bill statements online.
Enroll or Log InPlease note: If you are already enrolled in Automatic Payments with paper bills, you will need to contact UPPCO Customer Service at (906) 449-2013 to cancel that service before you can enroll in e-Billing and Payments from your Customer Online Portal Account.
After enrollment, you will no longer receive a paper bill.
You’ll receive your first e‑Bill just after the next scheduled billing date, usually within 30 days of enrollment.
e-Bill restrictions: Accounts enrolled in Automatic Payment with paper bills will need to transfer to the e-Bill and Payments option. Please contact customer service at (906) 449-2013 to cancel Automatic Payment which will then allow you to enroll online in e-Bill and Payments.
Visit our Billing & Payment FAQs for additional information about
Budget Billing
Even out your energy bills so they’re manageable all year
Budget Billing is designed to eliminate the highs and lows in your energy bills, so your bill remains stable from month to month. It’s simple and free!
How It Works
1
We calculate your estimated yearly energy cost by looking at last year’s energy use or by calculating use manually. Then we divide it into 12 equal payments.
2
When you reach your 6th and 9th months, your account is reviewed, and your payment amount may be adjusted to more closely reflect your actual usage.
3
Your bill for the 12th month will then include any difference between what you paid and the actual cost of the energy you used throughout the year.
4
If you paid too much, we will apply a credit to your bill. If you paid too little, you can pay the balance in full or call us to arrange a payment plan for the difference.
Wish to enroll in Budget Billing, or remove your account from Budget Billing?
Contact us at (906) 449-2013.
For extra convenience, add Automatic Payment to your Budget Billing plan. This will reduce your monthly bill paying to a simple entry in your checkbook. Log in to your online account to register for Automatic Payment
Summary Billing
Consolidate multiple bills into 1 statement with 1 envelope
If you receive multiple bills from UPPCO, Summary Billing can simplify things. Summary Billing is a free service that consolidates your accounts into one summarized monthly bill with a single due date.
Summary Billing Restrictions
- Summary Billing cannot be used with e‑Bill Paperless Billing, because the Summary Billing page cannot be processed online.
- Summary Billing must be paid in full monthly.
Seasonal Billing
If you use little to no energy during the winter or summer, you can choose to receive only 6 monthly bills instead of 12. The winter months are billed November through April, and the summer months are billed May through October.
Benefits
- Fewer bills
- Less postage
- Receive bills only when using your property
- No need to keep the meter accessible when you’re not using the property
- Please contact us with questions or to sign up.
The seasonal rate for energy use is the same as our standard rate. But because you’re only being billed for 6 months, you’ll see double customer charges during those 6 months. Ultimately, your annual costs are the same as with year-round billing. However, you enjoy the convenience of fewer bills.
Payment Options
Payment Arrangements
Schedule monthly payments to pay off a past-due balance.
We understand circumstances can sometimes make it difficult to meet your monthly bills. If you have a past-due balance, contact us as soon as possible to set up payment arrangements.
Please note:
- If you currently have your payment automatically withdrawn from your bank account, setting up Payment Arrangements will not stop the withdrawal. You will need to call us at (906) 449-2013 in advance to determine if payment can be stopped.
- Your request to make Payment Arrangements can be denied if you still owe money on a previous payment plan with us.
- If you do not make the payments in the Payment Arrangements agreement, your service may be disconnected.
- If you do not meet the requirements listed above, please contact us as soon as possible.
The more quickly you contact us, the more likely we’ll be able to make arrangements that work for you.
Energy Assistance
Energy Assistance may be available. Apply for assistance before entering into a payment arrangement with UPPCO. Please contact Customer Service at (906) 449-2013 to inform us if you have applied for assistance.
Payment Posting
Bank account payments scheduled before 1 p.m. ET on a business day will post the following business day.
Credit card payments made before 8 p.m. ET will post the following business day, except for Saturday and Sunday, which will post the following Tuesday.
Frequently Asked Questions
Visit our Billing & Payment FAQs for answers to frequently asked questions and helpful information about how to understand your bill and manage your transactions with UPPCO.
Contact
For assistance with billing and payments contact: