UPPCO’s Customer Service Phone Lines

Some customers have reported issues with our phone lines. We are currently working to resolve the issue. If your matter is urgent, please email customerservice@uppco.com which is being closely monitored.

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UPPCO lineman at work on overhead lines with another looking on from below

Electrical Safety

Basic Safety Guidelines

Every home or business appliance, electronic item, furnace, or water heater has specific product safety guidelines. We encourage you to check published and authorized owner’s manuals and online resources for any household appliance or electrical device.

There are some common-sense electrical safety tips that everyone in your household should learn:

  • Stay away from meters, electrical boxes, and utility poles.
  • Never put anything but an electrical plug into a wall socket.
  • Don’t overload the socket — 1 socket, 1 plug.
  • Never pull a plug out by the cord.
  • Make sure there are no holes or breaks in extension cords.
  • Never put extension cords under carpets or rugs.
  • Put plastic covers on unused outlets to protect small children.
  • Dry your hands before using any electrical appliance, switch, or plug.
  • Keep small appliances away from bathtubs or showers.
  • Never use your oven or stove to heat your home.
  • Keep an all-purpose fire extinguisher on each floor of your home.
  • Follow a space heater’s instructions carefully.