UPPCO’s Customer Service Phone Lines

Some customers have reported issues with our phone lines. We are currently working to resolve the issue. If your matter is urgent, please email customerservice@uppco.com which is being closely monitored.

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UPPCO crew working on lines amongst the trees

Storm Safety

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Downed Power Lines
  • If you see a downed power line, immediately call 9-1-1.
  • Consider all downed power lines and anything touching them as energized and dangerous! Keep everyone at least 35 feet away and immediately report the problem to UPPCO.
  • If a power line falls across a car that you’re in, stay in the car and call 911. If you must get out of the car due to a fire, or other immediate danger, jump clear of the car, stop touching the car, and land on both feet. Be sure that no part of your body is touching the car when your feet touch the ground.
After a Storm
  • If the storm leads to an outage, please be patient while we work to restore your power.
  • Don’t try to cut or remove downed trees or branches unless you are absolutely certain power lines are not involved. A licensed tree removal company may be a better option.
  • Replenish your supplies of batteries, bottled water, and non-perishable food items. Test storm equipment regularly.
  • Have a licensed electrician disconnect your generator unless the generator has an automatic disconnection device.
During a Storm

Monitor TV and radio or public alert devices for important weather updates and news bulletins.

If you experience a power outage, call UPPCO at (906) 449-2011.

  • If you anticipate an extended outage, consider moving yourself and your family — especially those with special needs — to an alternate location.
  • Don’t open freezers and refrigerators more than absolutely necessary. Opening these appliances will allow food to thaw more quickly.
  • Turn off as many appliances, electronics, and light switches as possible. This will reduce the potential for damage when power is restored.