For Assistance with Billing & Payments:

UPPCO Customer Service

(906) 449-2013 / (800) 562-7680
customerservice@uppco.com

e-Bill Paperless Billing

Receive and view your energy bill online at your convenience — and help the environment.
Fast, free and easy, e‑Bill is also a greener way to receive your UPPCO bill.

e‑Bill Paperless Billing eliminates your paper bill altogether — along with the wastewater, greenhouse gas emissions, landfill, gasoline, and tree-cutting involved in producing, mailing and transporting it.

When your bill is processed, UPPCO will send you an email reminder to view your bill electronically. You’ll also have easy access to your bill payment history and e‑Bill statements online.

Enroll or Login

Interested in e-Bill Paperless Billing with the ability to make Automatic Payments?
That service is called e-Bill Paperless Billing and Payment.

For added convenience, you can enroll in both e-Bill Paperless Billing and Payment instead of Automatic Payment alone and enjoy paperless billing and electronic automatic payments. If you are already enrolled in Automatic Payments with paper bills you will need to contact UPPCO Customer Service at (906) 449-2013 / (800) 562-7680 to cancel that service before you can enroll in e-Billing and Payments from your Customer Online Portal Account.

Things you should know:

  • After enrollment, you will no longer receive a paper bill.
  • You’ll receive your first e‑Bill just after the next scheduled billing date, usually within 30 days of enrollment.
  • For additional information, please review the next section of e-Bill Restrictions.

e‑Bill Restrictions:

If you currently have Automatic Payment with paper bills

Accounts enrolled in Automatic Payment with paper bills will need to transfer to the e-Bill and Payments option. Please contact customer service at (906) 449-2013 / (800) 562-7680 to cancel Automatic Payment which will then allow you to enroll online in e-Bill and Payments.

Frequently Asked Questions

Automatic Payment

Automatic Payment provides the convenience of having your monthly energy bill paid automatically every month from the bank account of your choice, on your due date. You’ll save time, money and postage. Login to your Online Account to enroll now!

Don't have internet access and still want to enroll in Automatic Payment?
Return the EFT Authorization Form to UPPCO: EFT Authorization Form

Interested in e-Bill Paperless Billing with the ability to make Automatic Payments?
That service is called e-Bill Paperless Billing and Payment.
For added convenience, you can enroll in both e-Bill Paperless Billing and Payment instead of Automatic Payment alone and enjoy paperless billing and electronic automatic payments. If you are already enrolled in Automatic Payments with paper bills you will need to contact UPPCO Customer Service at (906) 449-2013 / (800) 562-7680 to cancel that service before you can enroll in e-Billing and Payments from your Customer Online Portal Account.

KUBRA EZ-PAY

Pay your bill with your credit card, debit card or checking account today!

With KUBRA EZ-PAY, you can pay your UPPCO bill instantly. KUBRA EZ-PAY is a third-party payment processing service. A small service fee is charged to use their service. The fee covers payment handling and processing charges. KUBRA EZ-PAY is an independent company. UPPCO does NOT receive any part of the convenience fee.

To make a payment, you will need your credit card, debit card or checking account information, and your UPPCO account number, as well as the zip code associated with the mailing address on the account.

Pay Now
Or Call us at: (906) 464-6041

If you’d like to pay your bill online for FREE, create an Online Account and enroll in e-bill Paperless Billing and Payment.
Already have an Online Account? LOGIN HERE.

Payment Posting Information:

Bank account payments scheduled before 1pm ET on a business day, will post the following business day.

Credit card payments made before 8pm ET, will post the following business day, except for Saturday and Sunday which will post the following Tuesday.

Billing Options:

Budget Billing

Even out your energy bills so they're manageable all year.

Budget Billing is designed to eliminate the highs and lows in your energy bills, so your bill remains stable from month to month.

It’s Simple and Free!

We calculate your estimated yearly energy cost by looking at last year’s energy use or by calculating use manually. Then we divide it into 12 equal payments. When you reach your 6th and 9th months, your account is reviewed, and your payment amount may be adjusted to more closely reflect your actual usage. Your bill for the 12th month will then include any difference between what you paid and the actual cost of the energy you used throughout the year.

If you paid too much, we will apply a credit to your bill. If you paid too little, you can pay the balance in full or call us to arrange a payment plan for the difference.

Wish to enroll in Budget Billing, or remove your account from Budget Billing? Contact us at (906) 449-2013 / (800) 562-7680.

For extra convenience, add Automatic Payment to your Budget Billing plan. This will reduce your monthly bill paying to a simple entry in your checkbook. LOGIN to your Online Account to register for Automatic Payment

The chart below is an example of actual payment vs. a Budget Billing payment:

actual vs budget billing graph

Summary Billing

Consolidate multiple bills into one statement with one envelope.

If you receive multiple bills from UPPCO, Summary Billing can simplify things. Summary Billing is a free service that consolidates your accounts into one summarized monthly bill with a single due date.

Summary Billing Restrictions:
Summary Billing cannot be used with e‑Bill Paperless Billing, because the Summary Billing page cannot be processed online.
Summary Billing must be paid-in-full monthly.

 

Seasonal Billing

If you use little to no energy during the winter or summer, you can choose to receive only six bills, instead of 12 monthly bills. The winter months are billed November through April and the summer months are billed May through October.

The seasonal rate for energy use is the same as our standard rate. But because you’re only being billed for six months, you’ll see double customer charges during those six months. Ultimately, your annual costs are the same as with year-round billing. However, you enjoy the convenience of fewer bills.

Enjoy the Convenience

  • Fewer bills
  • Less postage
  • Receive bills only when using your property
  • No need to keep the meter accessible when you’re not using the property

Please contact us with questions or to sign up.

 

Payment Options:

Energy Assistance may be available. Apply for assistance before entering into a payment arrangement with UPPCO. Please contact Customer Service at (906) 449-2013 / (800) 562-7680 to inform us if you have applied for assistance.

Payment Arrangements

Schedule monthly payments to pay off a past-due balance.

We understand circumstances can sometimes make it difficult to meet your monthly bills. If you have a past-due balance, contact us as soon as possible to set up payment arrangements.

Other Things You Should Know

  • If you currently have your payment automatically withdrawn from your bank account, setting up Payment Arrangements will not stop the withdrawal. You will need to call us at (906) 449-2013 / (800) 562-7680 in advance to determine if payment can be stopped.
  • Your request to make Payment Arrangements can be denied if you still owe money on a previous payment plan with us.
  • If you do not make the payments in the Payment Arrangements agreement, your service may be disconnected.
  • If you do not meet the requirements listed above, please contact us as soon as possible.

The more quickly you contact us, the more likely we’ll be able to make arrangements that work for you.

Payment Locations

Find a payment location near you.

For your convenience, Upper Peninsula Power Company offers cash payment locations throughout our service area. Payments can be made at local Family Dollar stores as part of the PayNearMe network. Click on the PayNearMe button below for locations near you.

Payment Information

  • In addition to your cash payment, a $1.99 service fee will be charged by the third-party provider that processes the transaction.
  • If your account is subject to disconnection, please contact customer service at (906) 449-2013 / (800) 562-7680  to inform us of the payment.
  • Your payment will post to your account within 1-2 business days.

Unauthorized Pay Stations
There are other pay locations throughout our service area, however, they are considered unauthorized pay stations and payment may take 2-5 business days to post to your account. If you need your payment to reach UPPCO within 1 business day, payments should be made over the phone or at a PayNearMe location.

Mailing Address

If you misplaced the envelope included in your monthly statement, please mail your payment to:

Upper Peninsula Power Company
PO Box 60055
Prescott AZ 86304-6055

Please Remember

  • Enclose the payment stub.
  • Write your account number on your check or money order.
  • Don’t send cash.
  • Sign your check.
  • Don’t staple, paper clip or tape your check.

Information for Residential Customers:

Scroll To Top of Page Button