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New, Upgraded, or Relocated Residential Service
Beginning in May of 2024, all applications for new, upgraded, or relocated residential service will be completed online. A Liability Waiver and Property Site Sketch must be completed and uploaded with your application. You can either scan or take a photo of your completed form. Applications should be submitted at least two weeks before excavation begins.
UPPCO will review your application, confirm that installation requirements have been met, and set installation and energizing dates.
For questions and information regarding your new or upgraded electric service please see UPPCO's Electric Service Manual.
New Service Checklist
This checklist will help ensure that you have everything you need to complete the Residential New Service Application. If you have questions, call UPPCO Customer Service.
Liability Waiver and Site Sketch
This form must be included with your application. It can be completed digitally or printed, completed, and scanned. A photo of the completed form is acceptable.
Application For New Service (Residential)
The Residential New Service Application can be completed online here.
If you need assistance, call UPPCO Customer Service.
NOTICE: If you elect to disconnect 60-amp service you will no longer be able to reconnect service until you upgrade to 100-amp service.
(This does not apply to service that has been disconnected due to non-payment.)
Winter Construction Information
As you plan for your service installation project, please be aware of the following Winter Construction Charges rules:
The Winter Construction Charge will be waived by UPPCO if our underground contractors do not actually charge us for winter construction conditions.
Winter Construction Charges are in addition to any other applicable charges, and are non-refundable, except as noted in our service rules.
A customer’s premises and/or the construction site is deemed to be ready for underground facilities installation when the dwelling foundation wall is installed and back-filled, and a trench route is cleared and graded to within 6″ of the final grade.
Subdivision Customers - Winter Construction costs will be charged for any underground facilities installed in our service territory between November 1 and April 15, except as follows. The Winter Construction Charge will not be charged if the customer’s application is received by UPPCO before September 1, the customer’s premises and/or the construction site is ready for underground facilities installation before October 1, and we receive the total advance customer payment required for the installation of facilities before October 1.
Non-Subdivision Customers - Winter Construction costs will be charged for any underground facilities installed in our service territory between November 1 and April 15, except as follows. The Winter Construction Charge will not be charged if the application is received by UPPCO before September 15, the customer’s premises and/or the construction site is ready for underground facilities installation before October 15, and the company receives the total advance customer payment required for the installation of facilities before October 15.
