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Customer Service All About My Bill I'm Moving I'm Building Report a Problem Outage Information My Online Profile Home Energy Advice Energy-Saving Tips Energy Library Electric Appliance Calculator Holiday Lighting Cost Calculator Safety for Homes Interactive Home Business Energy Advice Business-Specific Advice Equipment Buying Advice Equipment Maintenance Advice Safety for Business Savings Calculators Energy Information System Login to the System Online Resources Economic Development Available Buildings Available Industrial Sites Community Profiles Programs for Businesses Programs for Communities Tax Climate Contact Our Staff News & Information Upcoming Auctions Scholarships UPPCO News Room Job Opportunities In the Community Public Safety Supply Chain Services Sale Items Land Sale Dead River Ontonagon River System Service Area Electric Rates Michigan Rates NatureWise Program We Care Program Energy Choice Sales Tax Exemption Home > Customer Service > All About My Bill > Paying My Bill > Payment Arrangements We understand circumstances can arise that can make it difficult to meet your monthly bills. If you have a past-due balance, use our online payment arrangements option to schedule monthly payments and bring your account up to date. To be eligible for this payment option, you need to meet the following requirements: You must have an active Michigan residential account. Your past due balance less than $400. The due date on your current bill is more than 5 days from today's date. You are not currently on a payment plan to pay off a past-due balance. You have not received a disconnection notice. Other Things You Should Know Your request to make online payment arrangements can be denied if you still owe money on a previous payment plan with us.   If you do not make the payments as determined in the payment arrangements agreement, we have the option to disconnect your service for nonpayment. If you do not meet the requirements listed above, please contact us as soon as possible. The more quickly you contact us, the more likely we'll be able to make arrangements that work for you and for the company. If your problem is temporary, we're confident we can reach a suitable agreement. If your problem is likely to last for some time, one of our experienced professionals can work with you to explore payment assistance options, as well as to work with you to improve your current financial and personal situation. Other Assistance Options In addition, you may be eligible for home heating assistance. Check out the federally-funded programs offered in your state.

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