OVERVIEW

Upper Peninsula Power Company (UPPCO) has launched its UPPCO Smart Energy™ program; an initiative that improves upon reliability and delivers enhanced customer service. The following overview highlights the work that is being done under the new UPPCO Smart Energy™ program:

UPPCO has historically read its meters on a bimonthly basis as a cost-saving measure. Many customers have expressed concerns over our reliance on estimated values when calculating their bills. As a result, UPPCO is installing an advanced metering solution that eliminates the bimonthly estimations and provides considerable value to the customer.

  • UPPCO’s advanced metering solution relies on the use of smart meters. Smart meters help modernize the power grid, increasing the efficiency and safety of our system. Smart meters will improve system reliability by providing the means for determining when and where unplanned outages occur, allowing for improved restoration efforts.
  • Scientific and medical evidence indicates smart meters are a safe and effective way of measuring the amount of energy that is consumed at a customer’s home or business. Customers that want to avoid smart meters will be provided with a Standard Meter “Opt-out” option that will be reviewed and approved by the Michigan Public Service Commission.
  • Customers’ energy use information will be securely transmitted over UPPCO’s secure network using advanced private communication and cyber security measures. No personal data will be transmitted over UPPCO’s secure network.
  • UPPCO is committed to being fully transparent and engaging with its customers as it implements the advanced metering solution. Additional information will be posted to the UPPCO Smart Energy™ website as the project unfolds.
  • Materials

    Press Release

    Frequently Asked Questions

    Pre-Application for Standard Meter Opt-Out

    Tariff

    Links to Additional Resources

    The Truth About Smart Meters

    Smart Grid Keeps Your Power On

    Smart Grid Improves Our Lives

    Understanding Smart Meters & Radio Frequency

    Protecting Your Privacy

    Advanced Metering Infrastructure Overview

    Itron Consumer Resource Center

    Itron OpenWay Riva Information

    Michigan Public Service Commission Press Release

    Michigan Public Service Commission Report

    Questions or Comments:

    Please email us at customerservice@uppco.com if you have any questions pertaining to the UPPCO Smart Energy™ advanced metering solution.